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Returns & Exchanges
At Hairitage by Mindy, we want you to love your hair care journey; if you are not completely satisfied with your purchase, we offer easy returns within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare Your Package
Ensure the products are in their original packaging and securely seal the box to prevent any damage during transit.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing